TERMS OF SERVICE
General Terms and Conditions with Customer Information
This website is managed by CodingMind Pvt. Ltd.
Table of Contents
- Scope
- Contract Formation
- Right of Withdrawal
- Pricing and Payment Terms
- Delivery and Shipping Conditions
- Ownership Rights
- Warranty for Defects
- Redeeming Promotional Vouchers
- Applicable Law
- Jurisdiction
- Code of Conduct
- Alternative Dispute Resolution
1) Scope
1.1 These General Terms and Conditions (GTC) apply to all contracts made through our online shop by consumers or businesses with SingleEarPod.com (the “Seller”).
1.2 Consumer means any natural person who enters into a legal transaction for purposes mainly outside their trade, business, or profession.
1.3 A business is a natural or legal person or partnership acting in their commercial or professional capacity when entering into a legal transaction.
2) Contract Formation
2.1 Our online shop’s product descriptions are invitations to treat, not binding offers. Customers can submit binding offers (orders) via the online ordering process.
2.2 After placing selected products in the shopping cart and completing the online ordering process, customers submit a binding order by clicking the order confirmation button.
3) Right of Withdrawal Consumers generally have a withdrawal right. Further information is available in our withdrawal policy.
4) Pricing and Payment Terms
4.1 Prices are total and include all applicable taxes. Delivery and shipping costs, if any, are specified separately.
4.2 Various payment options are available, as communicated in our online shop.
5) Delivery and Shipping Conditions
5.1 Delivery occurs within the specified delivery area to the address provided by the customer.
5.2 If delivery fails due to customer-provided reasons, the customer bears the reasonable costs incurred.
6) Ownership Rights The seller retains ownership of delivered goods until full payment of the purchase price.
7) Warranty for Defects
7.1 The statutory warranty rights apply.
7.2 For businesses, the warranty period for new goods is one year from delivery.
8) Redeeming Promotional Vouchers Promotional vouchers can only be redeemed before the order process is completed and within the specified validity period.
9) Applicable Law All legal relationships between the parties are governed by the laws of India, excluding international sales laws.
10) Jurisdiction For disputes, the seller’s business location is the exclusive jurisdiction if the customer is a business. The seller may also choose the jurisdiction of the customer’s location.
11) Code of Conduct The seller adheres to our declaration of code of conduct here
12) Alternative Dispute Resolution
12.1 The Government of India provides a Consumer Grievance Redressal platform at https://consumerhelpline.gov.in/. While we always strive to resolve any issues directly with our customers, we acknowledge the importance of formal dispute resolution. Please note, however, that we are not obligated to participate in dispute resolution proceedings before a consumer arbitration board.